Protection and Safety

18/10/2015 by Manager21
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Your home is your sanctuary, your safe-place, your own. We all deserve to feel safe, especially at home.

Privacy and security are crucial, and at Flexecare we take both very seriously. Research has proven that choosing domiciliary care over a residential care or nursing home can greatly improve the quality of one’s life, and yet inviting an unknown into your home to provide home care is a very big step.

We believe in providing multi-cultural services in your preferred language; so we always take the time to get to know you, building meaningful relationships, so we can fully understand your needs. Our personalised approach ensures each clients privacy and dignity is retained at all times, and that the time spent during visits is fully supportive and 100% positive. We employ an extensive pre-screening and interview process, including comprehensive reference checks and a criminal record check with an enhanced disclosure level (DBS).

We place great importance in the security, confidentiality and reliability of our management team as well as our care staff, and we ensure that they are all trained in data-protection prior to entering your home.

Flexecare is registered with The Care Quality Commission (CQC) which is the official UK government regulatory inspectorate for homecare organisations, and with the Information Commissioner’s Office (ICO) which enforces the Data Protection Act and monitors compliance.

Flexecare is registered with The Care Quality Commission (CQC) which is the official UK government regulatory inspectorate for homecare organisations, and with the Information Commissioner’s Office (ICO) which enforces the Data Protection Act and monitors compliance.

This is Flexecare Privacy Notice.
As part of the services we offer, we are required to process personal data about our staff, our service users and, in some instances, the friends or relatives of our service users and staff. “Processing” can mean collecting, recording, organising, storing, sharing or destroying data.

We are committed to providing transparent information on why we need your personal data and what we do with it. This information is set out in this privacy notice. It will also explain your rights when it comes to your data.

To download our full Privacy Policy please CLICK HERE.

The download will include:
What data do we have?
Why do we have this data?
Where do we process your data?

The data that we keep about you is your data and we ensure that we keep it confidential and that it is used appropriately.

Copyright by Flexecare 2021. All rights reserved.